Download Operator Calls through our Dealer Portal

Affiliated never stops looking for ways to help you better serve your customers. That’s why we have added a new beta release feature to our Dealer Portal to allow you to download and listen to calls made by operators handling your alarms.

You no longer need to call in for recordings. You have 24/7 access anywhere you are.

When you check the event history on an account with an operator intervention, you will see a link in the comments column. Simply click the phone number to download the file and play the recording.

Please call Account Management today at 800-296-9000 if you have any questions about this valuable new tool.