Security Alarm Monitoring Solutions

From wireless residential systems to complex commercial installations, we are your partner through the life cycle of the account—from installation to monitoring to service calls. Our extensively trained monitoring specialists are unmatched in their ability to deliver the compassionate and professional experience your customers demand.

Live Agent Monitoring
TMA Monitoring Center of the Year Winner

Depend on our Five Diamond-certified, professional monitoring specialists as an extension of your team. Our highly selective recruitment process is supported by months of classroom and situational awareness training.

Continuing education professionals and mentoring leaders constantly ensure that you, and more importantly, your customers are receiving award-winning service. Learn More
Stella Customer Engagement Platform
Our multi-channel communication platform is designed to interact with your customers and solve their modern needs. Stella allows you to add Virtual Voice, machine learning technology, mobile messaging and end-user applications to your suite of product offerings. Meet Stella
Business Intelligence
Run your business smarter with our full suite of reporting and event notification tools. Tap into event activity and macro-level user trends to make informed business decisions. Quickly gain insights for your whole team with our Reporting API, web Portal and mobile apps. Learn More
API Integrations
Quickly and easily leverage our powerful monitoring platform with minimal development time and resources. Integrate your hardware or software, and receive event signal traffic, account data, and activity reporting instantly with our platform. Learn More
Onboarding Services
Do you have accounts with multiple monitoring centers? Are you trying to monitor them yourself? Let us focus on the heavy lifting and compliance required to monitor residential and commercial alarms.

Our dedicated Onboarding Team ensures that Affiliated and UL monitoring procedures and protocols mesh perfectly with the expectations and business practices of partners transferring accounts from other central stations.

Learn more about our Onboarding Team and transfer incentives. Learn More
Interactive Video Monitoring
Provide your customers with cutting edge video security solutions designed to increase RMR and build long lasting relationships.

From simple verification and two-way talkdown, to interactive solutions like on-demand video and guard tours, we partner to provide you a strategic solution for your customers. Learn More

Technology Partners

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Or call us for more information at (800) 296-9000.