Affiliated Monitoring offers the most comprehensive set of PERS monitoring services available.
Affiliated is the leading provider of PERS monitoring, combining best in class monitoring agents with cutting edge tools to help you serve the growing senior market.
PERS monitoring requires a unique understanding of the needs of seniors and their loved ones. Affiliated has a dedicated team of PERS operators, supervisors and trainers and unlike other monitoring centers, Affiliated PERS operators exclusively handle PERS calls.
Affiliated monitors more types of in-home and mobile PERS devices than any other company. The range of PERS devices allows you and your customers to always choose the solution that best meets the needs of the end user and their loved ones.
Affiliated supports both a bring your own device framework while also offering a variety of affordable device purchase options.
Run your business smarter with reporting on growth, attrition, activation and customer behavior. Reports can be delivered via email or downloaded on demand from the Affiliated Portal.
Affiliated offers a robust suite of management tools to give you and your customers the information they need. Our redesigned Dealer Portal is optimized for PERS dealers providing easy access to account information, one-click reports and customers needing intervention.
Exclusive to Affiliated, CareAlert revolutionizes the way that loved ones and caregivers are notified and communicate in an emergency. Combined with live agent monitoring, CareAlert is the most effective emergency response system ever created.
- Group chat with the entire call list
- One button “On My Way” notification
- Real-time updates of response activity while chatting
Affiliated provides a full suite of additional PERS services, including billing, customer service and fulfillment that allow you to focus on sales, while Affiliated takes care of everything else.